{"id":73,"date":"2020-01-20T18:55:42","date_gmt":"2020-01-20T18:55:42","guid":{"rendered":"https:\/\/staging.tbfdemos.com\/dwd\/?page_id=73"},"modified":"2024-09-11T20:14:49","modified_gmt":"2024-09-11T20:14:49","slug":"our-story","status":"publish","type":"page","link":"https:\/\/staging.tbfdemos.com\/dwd\/about\/our-story\/","title":{"rendered":"Our Story"},"content":{"rendered":"

Dealing with Douglas is like dealing with your friendly next-door neighbour<\/h2>\n

Hello There! My name is Christopher George and I\u2019m the proud owner of Douglas Window & Door Inc.<\/p>\n

In 2004, I fell in love with the window business. I was working as an installer at the time, and it was the simple satisfaction of a handshake from an appreciative customer for a job well done that got me hooked. I see this business being as much about building a trusting relationship with a customer as it is everything else. At the end of the day, all a company has is its reputation and it was from this simple principle that Douglas Window & Door Inc. was born. We don\u2019t just say we\u2019re different – we prove it!<\/p>\n

The window industry at that time was not the kinder, gentler trade that I am happy to work in now. I learnt quickly that for many, it was about high-pressure sales, long drawn-out presentations and hiring telemarketers to schedule appointments for sub-contractors to ultimately deliver fly-by-night work.<\/p>\n

\"Chris<\/p>\n

Learning from this, it was time to make a change and build a company that put the customer first. From this fundamental belief – I decided how we could do things differently and Douglas Window & Door Inc. was born. Named after my father, Douglas George, the true inspiration behind my entrepreneurial spirit, we are focused on truly delivering the Douglas Difference.<\/p>\n

So here\u2019s what you can expect when choosing to honour us with your business:<\/p>\n