At CSM Design Build Inc. (“we,” “us,” or “our”), we are committed to protecting the privacy and security of the personal information of our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, and disclose personal information in accordance with Canadian privacy laws.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Inquire about our design-build services via our website forms or email.
Request a consultation or site visit.
Subscribe to newsletters or marketing communications.
Enter into a service agreement or contract with us.
The types of information collected may include, but are not limited to:
Contact Information: Name, email address, phone number, and physical address.
Project Information: Details regarding your property, renovation needs, or project goals.
Technical Data: Information automatically collected when you visit our website (e.g., IP address, browser type, pages visited) using cookies or similar tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
To respond to your inquiries and provide requested information.
To provide professional design and construction services.
To manage client relationships, billing, and project documentation.
To improve our website functionality and user experience.
To comply with legal, regulatory, or contractual requirements.
3. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party contractors, suppliers, or professional advisors who assist us in operating our business (e.g., architects, engineers, subcontractors), provided they agree to keep the information confidential.
Legal Requirements: We may disclose information if required to do so by law, regulation, or in response to a valid legal process (such as a subpoena).
Business Transfers: In the event of a sale or transfer of our business, personal information may be transferred to the successor entity.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or theft. However, please be aware that no method of electronic transmission or storage is 100% secure.
5. Third-Party Websites
Our website may contain links to external sites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Your Rights
Under applicable law, you may have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate or incomplete information.
Withdraw your consent for the use of your information (subject to legal or contractual restrictions).
To exercise these rights, please contact us using the information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the revised policy on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
CSM Design Build Inc.
Attn: Privacy Officer
Email: mark@csmdesignbuild.ca
Phone: 519-630-1374
Address: 8374 Longwoods Rd, London, ON, N6P 1L3